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ED

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FAQs

General

  • What is ED?

    ED Online Training Agency is an online platform where you receive training in singing, choreography, personal style, fitness, self-confidence and more—all from the people who trained the world’s biggest KPOP stars. While KPOP, or Korean pop music, has millions of fans around the globe, it is difficult to take KPOP-related classes outside of Korea. Although there are plenty of KPOP videos online, it's hard to learn from the top professionals. Here on ED, we provide 100% exclusive online classes taught by original choreographers and real KPOP idol trainers. Now, anyone who wants the KPOP Idol lifestyle can now learn everything a star needs to know through our high-quality online classes anytime, anywhere.

  • Who do we recommend ED Training to?

    ED is a KPOP Training Agency. So our service is perfect for anyone who wants to train like KPOP idols do. Additionally, KPOP training is great for getting in shape, staying in shape, developing body flexibility, learning how to sing, learning how to dance, and finding an outlet for expressing yourself. There are also self-motivation and confidence classes to encourage and build your self-esteem. For everyone who wants to love themselves, regardless of age/gender/body, we recommend ED Online KPOP Training.

  • Who are the instructors?

    Every class is directed by Jae Shim, the performance director of SM Entertainment who made KPOP stars like TVXQ!, Girls' Generation, EXO and Red Velvet into what they are now. Plus, the original creators of KPOP choreography, real idol group trainers, and dancers on the stage will become your trainers. Experience the training KPOP idols receive without even coming to Korea!

  • What can I learn?

    ED provides dance, vocal, makeup and styling, and fitness and body posture classes. You can experience the same systematic training process that real KPOP idols go through before and after their debut. Our classes are designed so that you can gradually progress through different levels as you learn and improve. Start as a beginner and move all the way up to the level of a KPOP idol.

  • How can I train online instead of in-person?

    The best KPOP trainers teach you using the same curriculum used to train actual KPOP idols. With the ED Online Pass, you don't simply "watch" the videos online. Instead, you can compare your moves with the trainers' in real time and get the same experience you would get offline in real life. You can also share your practice videos with us, and the trainers will give you personalized feedback. Experience top-notch authentic and effective training with us!

  • How is it different from YouTube tutorials?

    ED is not just an ordinary online tutorial—you can experience the same systematic training process that real KPOP idols go through before and after their debut. With the ED Online Pass, you don't just watch tutorial videos online. Instead, you can compare your moves with the trainers' in real time and get the same experience you would get offline. You can even receive personalized feedback from real KPOP instructors. ED instructors are industry professionals currently working very closely with top KPOP artists, and are the ones who contribute the most to KPOP artists' overall performance. Through ED, you can meet the instructors who created top KPOP stars, and learn from them not only dance but also their personal stories and the whole KPOP scene.

  • Can I interact with the trainers?

    Yes! ED was made for KPOP trainers to interact with and train KPOP fans around the world. You can take live classes taught by ED instructors and receive direct feedback from them in real time, and receive monthly evaluations from them on your dancing and singing skills. You can also receive helpful feedback from your fellow trainees by joining our community.

  • Do I have to be in Korea to take this class?

    Not at all! ED is an online class. If you have an internet connection, you can learn from the best KPOP trainers wherever you are in the world.

  • How can I contact you?

    We’re here to help. If you have any questions, please contact us by e-mail (support@edkpop.com) or use the chatbot in the bottom right corner of our website (not available on mobile).
    We’re available: Mon-Fri: 10:00am - 7:00pm KST.

  • Can beginners take classes?

    Of course! Our classes are designed so you can learn gradually. Start as a beginner and progress all the way up to the level of a KPOP idol. We have beginner-friendly rearranged choreography and KPOP dance routines and you will soon be able to dance like a KPOP star if you continue with our step-by-step courses. You can even get feedback from real KPOP trainers during our live classes or through monthly evaluations. Challenge yourself with us!

  • What if I'm not interested in becoming a KPOP idol?

    Our classes are for everybody: KPOP fans, people who want to learn how to dance, those who want to build self-confidence, anyone who wants to try singing, and everyone who is looking for a fun hobby they can do at home!

  • Is it okay if I cannot speak Korean?

    Of course! Every on-demand class has English subtitles. But you might even be able to learn some Korean by taking our classes and listening to the instructors speak Korean and listening to KPOP songs with Korean lyrics!

  • What kind of courses do you have? How often are they updated?

    We have live and on-demand classes on dance, vocal, makeup, styling, and fitness and body posture. We provide the same systematic training process which real KPOP idols go through before and after their debut. New on-demand classes are uploaded on our website every week!

  • Do I need a special device to watch the on-demand classes?

    No, you don't. We support every device that can connect to the internet, including smartphones, tablet PCs, laptops, and TV.

  • Can I download the class videos?

    Sorry, but no. Currently, we only provide streaming on our website to prevent copyright infringement.

  • Do you really give a chance to audition? How can I apply?

    Yes! To selected outstanding students, we provide opportunities to audition at management companies in Korea. The basic requirements are that you train with us for over six months and reach level E (the levels are A→B→C→D→E). Our instructors will select exceptionally talented students among those who meet the basic requirements, and offer an online live audition with recruiters from our partnering management companies. If you are requested again for offline audition in Korea, we will cover related expenses including tickets and accomodations. Your success is our pride!

  • Are there any classes other than dance?

    Of course! In addition to dance classes, we have vocal, makeup, styling, and fitness and body posture classes. It's the same systematic training process that real KPOP idols go through before and after their debut.

  • What if I'm not satisfied?

    We hope that you find our classes satisfactory for exploring and learning about KPOP. We have a 14-day free trial that you can use to see if you like our program! If you start your membership and change your mind, you can cancel your membership at any time. Just email us at support@edkpop.com.

  • Am I too old to join? What if I'm not Asian or Korean?

    We understand your concerns, but we truly believe anybody can enjoy KPOP, regardless of age, ethnicity, or nationality. Please feel free to join us whenever you want!

About Classes

  • How long is one class?

    On average, each class is about 80 minutes long. It consists of 5 to 6 lessons. Our membership includes unlimited access to all our on-demand classes, and you can watch and rewatch them anytime you want.

  • How difficult is it?

    Our classes are designed so that you can gradually progress through different levels as you learn and improve. Start as a beginner and advance all the way up to the level of a KPOP idol. If you're new to KPOP, don't worry! You will become a better dancer very soon if you follow our courses step by step. Are you already confident about your skills? Compare your moves with the best choreographers' dancing and improve your weaknesses.

  • Is there a deadline for taking the classes?

    Don't be rushed for time! You can take the courses at your own pace. Within your membership subscription period, you have unlimited access to every course. You can also always re-watch the courses you have already finished.

  • In what languages are subtitles available?

    For now, ED provides English subtitles on each class video.

Live Classes

  • How does the class work?

    The classes are held on Zoom. You’ll be able to learn and practice with instructors as well as your peers. You can also ask any questions and receive feedback in real-time.

  • How do I participate?

    In order to access ED LIVE classes,
    1. Log onto the ED website (edkpop.com).
    2. Go to your Dashboard.
    3. Scroll down and find a section for live classes.
    4. Select the live class of your choice and click "JOIN."

    Note that before the class opens, you will see the message "Preparing." The links will activate and change to "JOIN NOW" 30 minutes before each class.

    That's it! If you're an ED Online Pass member, you don't need to sign up beforehand. Just join the class and have fun!

  • Where can I see the class details?

    You can see the class details and the schedule on our website under Live Classes, or on @edkpoplive on Instagram!

  • How can I select the class that I want to participate in?

    - Live Ticket: After purchasing a ticket, you’ll be automatically directed to a Google form for class registration. After submitting the class registration form, the class access link will be sent to your linked email within 24 hours before the class starts.

    - ED Online Pass (Full): After purchasing a pass, access links for every class will be sent within 24 hours before each class starts, and you can participate in whichever class you want.

  • Can I change to a different class after registering my live class pass?

    Please email us at live@edkpop.com at least 24 hours before class to change your selected class and let us know which class you want to change your selection to. We will change your class enrollment and send you the new class access link.
    If you are an ED Online Pass member, no need to register before class—just join through your dashboard!

  • Are there any additional fees?

    No, not at all! You can participate by just installing Zoom on your smartphone, PC/laptop, or tablet device. You do not need to pay for a Zoom membership.

  • What if I want to purchase passes for multiple classes?

    You are more than welcome to join multiple classes! If you want to purchase more than one class, please repeat the purchasing process.

  • Do I need special equipment to participate in the ED LIVE class?

    You can participate by installing Zoom on your smartphone, PC/laptop, or tablet device. For a better learning experience, we recommend a device that can play sounds (ex. Airpods or Headsets) and has a front-facing camera.

  • Can I get a refund for a live class pass?

    If you wish to cancel a live class pass, you may receive a full refund if you cancel the pass at least one (1) business day before the day of the class for which you signed up. If you wish to change your pass to a different class than the one for which you signed up, you may do so by contacting support@edkpop.com at least 24 hours before the class begins.

  • I have more questions. Who can I contact?

    We’re here to help you! If you have further inquiries, please contact us at live@edkpop.com

Artist Class

  • What is an Artist Class?

    It's a special class hosted by ED where top KPOP artists become your teacher and give you live dance or vocal lessons.
    Because these classes are held live, you can interact directly with the artists as your teacher and receive feedback from them.
    ED prepared Artist Classes to make your KPOP training experience more fun and exciting. We are planning to hold at least one every month.

  • How do I sign up for an Artist Class?

    When an Artist Class is prepared, we will post an announcement about the class and when ticket sales open on our social media channels (Instagram, Twitter, etc.) and website 'Notice'.
    When the ticket sale opens, you can purchase one on our website (https://edkpop.com/en-us/artistclass).
    You can pay with international credit cards or PayPal.
    You need to log into our website when you buy a ticket, so if you make an account beforehand your purchase can go more smoothly.

  • Can I get a refund for a duplicate purchase?

    We will try to ensure that our system prevents duplicate purchases.
    However, duplicate purchases may occur sometimes if there is high traffic.
    Please only pay once. In the case of a duplicate purchase, please email support@edkpop.com and we will respond to you within one week after the artist class.

Memberships

  • What do I get with my membership?

    With ED Online Pass, you'll get:

    • KPOP Idol training on dancing, singing, fitness, and styling
    • Professional KPOP trainers and artists as instructors
    • Opportunities for exclusive auditions
    • Access to a virtual studio for an immersive experience
    • Monthly evaluations and feedback from the instructors, just like your favorite KPOP stars

  • Can I try out the ED Online Pass for free?

    We have a 14-day free trial that you can use once. You need to provide a valid payment method at the time you register for a free trial, but you won’t be charged until 14 days after you sign up.

    If you do not cancel your subscription before your free trial period ends, your account will be automatically converted to a paid ED Online Pass membership, and you will be charged through the payment method that you provided. By providing your payment information, you agree that we can charge your payment method for all fees and other charges as they become due, and that no additional notice is required.

  • When does my membership begin? On the day that I purchase, or the day that I watch the first video?

    The membership begins on the day of purchase.
    If you purchased our membership on January 10, and watched the first video on January 20, the start date would still be January 10.

  • How can I get feedback from the trainers?

    You can receive your personalized feedback from our instructors through our monthly evaluations. If you meet the attendance quota of 20 live classes per month or the homework quota of 6 practice videos in 3 weeks (3 vocal and 3 dance, not for feedback), you will be eligible to receive a monthly evaluation. You can then submit a video for evaluation on your dashboard for feedback from our instructors!

Community

  • What is the community for?

    KPOP is more fun when you are together with others! Our community on Amino is the place where you can share your thoughts and moments from your daily lives, and where all KPOP lovers can hang out virtually and improve with each other. Feel free to share your thoughts on ED classes and give feedback on each other's practice videos on our Amino community!

  • Can I use it without paying?

    Yes. Anyone can have access to community without payment by simply signing up.

Payment

  • What are the payment options?

    We accept payment international credit and debit cards, as well as PayPal.

  • Can I get a refund?
    If you wish to cancel a live class pass, you may receive a full refund if you cancel the pass at least one (1) business day before the day of the class for which you signed up. If you wish to change your pass to a different class than the one for which you signed up, you may do so by contacting support@edkpop.com at least 24 hours before the class begins.
    If you wish to cancel your ED Online Pass membership, you may do so at any time by emailing support@edkpop.com. For more information about your membership, please refer to our terms of service.

Cancellations
and Refunds

  • How do I cancel my membership?

    We’re sorry to see you go! Please email support@edkpop.com, and we will cancel your membership. Please allow us 2-3 business days to process your cancellation. You will still have access to your subscription until the end of the monthly period.

  • Can I get a refund on my membership?

    If you want to stop recurring charges for your membership, you must email us before the next subscription renewal date. By purchasing the ED Online Pass, you acknowledge that your membership has recurring payment features and you accept responsibility for all recurring payments until your subscription is canceled.

    You can cancel your subscription at any time by emailing support@edkpop.com. If you cancel your subscription, you can keep using the subscription until the end of that period and your ED Online Pass will not be renewed afterwards. However, you will not be eligible for a prorated refund of any portion of the subscription fee for any current or past subscription periods for any reason other than technical errors.

  • Can I get a refund for a live class ticket?

    If you wish to cancel a live class pass, you may receive a full refund if you cancel the pass at least one (1) business day before the day of the class for which you signed up. If you wish to change your pass to a different class than the one for which you signed up, you may do so by contacting support@edkpop.com at least 24 hours before the class begins.

  • Can I get a refund for a duplicate purchase for an Artist Class?

    We will try to ensure that our system prevents duplicate purchases. However, duplicate purchases may occur sometimes if there is high traffic. Please only pay once. In the case of a duplicate purchase, please email support@edkpop.com and we will respond to you within one week after the Artist Class.

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